Privacy Policy
Piperspin takes your privacy seriously. This page explains what personal and technical information we collect when you use our services, how we use and protect that information, and the choices available to you. We aim to be clear about data handling and to help you manage your privacy settings on our site.
Types of data we collect
Personal data
We collect account information you provide when registering or contacting support - name, date of birth, email address, billing and postal address, phone number and identity verification documents where required. Personal data is used to create and manage your account, verify identity and comply with legal obligations.
Technical data
We collect device and connection data such as IP address, browser type, operating system, screen resolution, device identifiers and location data as permitted by your browser or device. This information helps us deliver the site correctly and detect suspicious activity.
Transactional and activity data
Information about deposits, withdrawals, payment method details, wager history, session activity and customer support interactions is recorded. We use this data for account management, payment processing, fraud prevention and to comply with regulatory requirements.
How we use your information
Your data is used to operate and improve our service, process payments, handle verification and security checks, provide customer support, and communicate important account notices. We also use aggregated, non-identifying data for analytics and to help prevent fraud and money laundering.
Data protection practices
We implement technical and organisational measures to protect personal data from unauthorised access, alteration and disclosure. Access to personal information is restricted to staff and contractors who need it to perform their duties. Where we work with third-party providers we require appropriate security measures and limit processing to specified purposes. For clarity on our security practices or for any specific request please contact customer support.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, keep you logged in, and improve site performance. Some cookies are essential for the service to function; others support analytics and advertising. You can manage cookie preferences through your browser or our cookie settings tool.
User rights
Under applicable data protection rules you may have the right to access the personal data we hold about you, request correction of inaccuracies, object to processing in certain cases, or request restriction of processing. You may also request portability of data where applicable.
Access, correction and deletion of data
To access, correct or request deletion of your personal data, contact our support team. We will respond to legitimate requests in line with applicable law. Some data may be retained where necessary for legal compliance, fraud prevention or to resolve disputes.
Information sharing and third parties
We may share data with payment processors, identity verification services, fraud prevention agencies, technical providers and professional advisers. We may also disclose information if required by law, to protect rights or in response to official requests. When we transfer data outside the UK we apply safeguards to protect your information.
Privacy policy updates
We may update this policy from time to time. When material changes occur we will notify logged-in users and publish the updated policy on the site. If you have questions about our privacy practices or prefer to speak with someone, contact [email protected] or use the site help centre. Piper Spin encourages you to review this policy periodically.